The main customer service phone number for Ford Motor Company customers in the United States is 800-392-3673. The TDD customer service number for hearing impaired customers is 800-232-5952.
Customers can reach Ford representatives on weekdays between 8:00 a.m. and 8:00 p.m. and on Saturdays between 9:00 a.m. and 5:30 p.m. Eastern Time. Customers can also find and contact their local Ford dealerships by using the "Locate a Dealer" service on the Ford website. Other ways to contact customer service include Twitter, online chat through the website, or email.
In addition to manufacturing vehicles under the Ford name, Ford also makes the Mercury and Lincoln lines of vehicles.