First Choice Health is a Seattle-based physician-and hospital-owned health care company offering network, administrative and clinical services, according to the company website. First Choice services more than 1 million customers through locations in Seattle and Spokane, Washington; Beaverton, Oregon; Billings, Montana; and Anchorage, Alaska. First Choice is URAC-accredited in Case Management, Healthcare Utilization Management and Provider Credentialing.
First Choice Health states that it strives to provide health benefit administration and provider network solutions by delivering superior service and value to employers and those enrolled, as noted in the company mission statement. The organization is centered around four core services, identified as the PPO Network, Administrators, Medical Management and the Employee Assistance Program.
The First Choice PPO Network works with a number of hospitals, laboratories, physicians, urgent care locations, radiology centers and other providers in offering discounted medical services to patients, stating that it does so without a sacrifice in convenience, explains First Choice. It also claims that First Choice Administrators integrate superior technology and internal processes with outstanding customer support to meet the unique needs of each client, giving employers a single, integrated solution for effective and efficient administration of employee health plans.
The Medical Management division states a goal of incorporating the best in medical, pharmacy and claims management to successfully administer cost-saving strategies and provide ease of access to essential care, explains First Choice. The Employee Assistance Program offers 24-hour support to clients and employees and their family members coping with professional, behavioral, emotional and physical health challenges that arise.