Texas residents seeking to file a complaint against Avant Credit can contact the Office of Consumer Credit Commissioners in Austin, Texas, in person or via mail, according to Avant. Consumer complaints can also be lodged with the Texas Office of Consumer Credit Commissioners, which regulates licenses and laws of Avant, by filling details of the complaint on the OCCC.State.TX.US website.
It is also possible to file a complaint against Avant Credit by contacting the Better Business Bureau, according to the Better Business Bureau's website. Concerned consumers can complete an online form with details of the complaint and alleged wrongdoings of businesses of any kind. The Better Business Bureau accepts complaints that are related to issues with services or products of a business, but does not accept complaints unrelated to marketplace issues, such as employee disputes, discrimination claims, matters that have already been arbitrated or litigated, and complaints against individuals who are not representing the business.
Once a complaint is lodged with the Better Business Bureau against Avant Credit, the company is notified of the complaint within two days and asked to respond to the complaint within 14 days, according to the Better Business Bureau. The consumer is notified of the response of the business in regards to the complaint.