Account holders use Scotiabank online banking to pay bills, transfer funds, check account balances and send money to family and friends around the globe. There is no charge to use online banking, and online features are available 24 hours a day, seven days a week.
Scotiabank offers an online security guarantee for all customers. If a customer suffers financial losses due to unauthorized activity on his account, the bank fully reimburses the charges. The bank also uses firewalls, monitoring systems and a high level of encryption to make online banking as safe as possible.
Current Scotiabank account and credit card holders can activate online banking by visiting Scotiabank's website. To activate a credit card online, the cardholder needs to enter his card number, date of birth, mother's maiden name, phone number and postal code.
Once online banking is activated, customers can choose to receive statements via email to reduce paper clutter, sign up for Scotia InfoAlerts through text or email, transfer funds through Western Union and set up automated bill payments. ScotiaBank also has a free online banking application that can be downloaded through the App Store or Google Play, as of April 2015. Customers who have questions about online banking at Scotiabank can contact the company's customer service representatives at 1-800-472-6842.