Q:

What are the features of RBS's digital banking?

A:

Quick Answer

The Royal Bank of Scotland, or RBS, lets customers who sign up for digital banking services manage their accounts at any time of the day or night. Account holders have the ability to view up to seven years of bank statements online, and the bank provides PDF statements each month for customers to save on their computers, making digital banking with RBS an environmentally friendly option for those who wish to go paperless.

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Full Answer

RBS account holders with online banking have access to online bill pay services, including scheduling future payments, setting up recurring payments and making instant payments. Customers may also transfer funds between RBS accounts and move money to accounts at institutions other than RBS. Other services available online include check and card-reader ordering and debit card activation.

RBS also offers mobile banking to digital banking customers with an Android or Apple smartphone. Account holders simply download a compatible app and log in with their RBS account number. Requirements for use of this service include having a U.K. mobile number that begins with 07. Mobile banking customers use this app to view their balances at any time, make and receive payments via mobile numbers, and get cash without the need for a debit card. This service also sends smartphone alerts when account balances change and transactions post.

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