Q:

What are some features of ICICI Bank online banking?

A:

Quick Answer

Some online banking features of ICICI Bank include high-level security, personalization and customization, and a simplified transaction process. Other features include better user interface and targeted features for various customer segments.

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Full Answer

Customers of ICICI Bank go through a multi-level authentication system to ensure security. To log in, a customer uses a unique user ID and password. Confirmation is through three debit-card grid digits that correspond to the random letters shown. In case there is a change in login patterns, the bank sends a one-time password to the client's registered mobile number or email. Furthermore, the bank sends instant alerts of all transactions to the client's registered mobile number.

Online banking customers can personalize their profile pages and add shortcuts to features they use frequently. They can also manage their profiles through the My Profile section. The transaction process is user-friendly, and clients can check their statements, transfer funds, pay utility bills, recharge their prepaid mobile accounts, and open a fixed deposit.

The bank claims that customers also enjoy a superior user interface, as they can access all information in one place. All transfer and payment options are available within the same service menu. The online banking page has features designed specifically for different customer segments. Therefore, privilege banking customers can access privilege links, and wealth management customers can access investment insights.

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