Capital One's online banking features include payment scheduling, access to account information, and transaction tracking. Clients can also use the company's mobile apps to complete transactions through Apple Pay and make mobile check deposits.
When clients set up payments through BillPay, the bank offers guaranteed coverage of all or part of their fees if their payments arrive late. Capital One provides its customers with text and email messages such as low account balance alerts and daily summaries. The bank's Capital One Wallet feature provides enhanced details for debit card transactions, including merchant names and logos. Users can also access credit card rewards information along with year-end account summaries. The site provides information on credit card interest calculations as well as options for clients to switch to and from paperless billing.
Capital One's online banking portal also provides notices of key regulatory and contract changes as well as communication from the bank's customer service team. Users can also make changes to their personal profiles, including their user names, passwords and addresses. The bank's mobile app also provides payment features, along with the ability to transfer funds between accounts. Customers can also use the mobile app to activate debit cards and redeem rewards points for travel benefits. IOS users can also set up Touch ID or SureSwipe for future access.