Business Resources

A:

The main role of customer service advisers is managing client communications. They interact with new, existing and potential clients, and they seek to provide the best customer service. They typically handle inquiries, answer incoming calls, process customer correspondence, update client accounts, offer products and services, update client accounts and perform administrative functions.

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  • How Do You Organize an Annual General Meeting?

    Q: How Do You Organize an Annual General Meeting?

    A: Every incorporated firm is required to hold an annual general meeting each calendar year. In order to organize a successful annual general meeting you should plan the meeting ahead of time.
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  • What Is the Difference Between Warranty and Guarantee?

    Q: What Is the Difference Between Warranty and Guarantee?

    A: A warranty is a specific type of guarantee. It's defined as a promise to a consumer that a manufacturer will make any repairs or replace defective parts without additional charge during a stated period of time.
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  • What Is the Difference Between Internal and External Customers?

    Q: What Is the Difference Between Internal and External Customers?

    A: While external customers place orders for a good or service and ultimately pay for it, internal customers do not. External customers are also external to the organization supplying the good or service, but most internal customers are not.
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  • What Are Some Daily Safety Tips?

    Q: What Are Some Daily Safety Tips?

    A: The Houston Chronicle's Small Business page offers various workplace safety tips such as keeping a break room area clean and turning off coffee makers and other appliances when not in use. Washing hands and taking home leftover food minimizes the spread of bacteria. Keeping foil away from microwaves is another safety tip. Employees also should try to keep liquids away from computers and other electronic devices as a precaution.
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  • What Are Normal Working Hours?

    Q: What Are Normal Working Hours?

    A: A typical, full-time work week consists of no more than 40 hours per week, usually from 9 a.m. until 5 p.m., as defined by the U.S. Department of Labor. Any extra hours are subject to overtime pay.
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  • What Is the Function of a Professional Body?

    Q: What Is the Function of a Professional Body?

    A: The Chartered Quality Institute asserts that the main role of a professional body is to promote and support the particular profession by protecting the interests of the professionals themselves and also protecting the public interest. Some professional bodies such as those that set standards for professional competencies may heavily focus on protecting the public interest. Other professional bodies, such as trade unions, may choose to focus mainly on members' rights.
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  • Where Can You Purchase Security Dye Packs?

    Q: Where Can You Purchase Security Dye Packs?

    A: Security dye packs can be purchased at designated companies such as NELMAR. The company distributes security packaging items to prevent theft and fraud.
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  • What Are Examples of Homogeneous Products?

    Q: What Are Examples of Homogeneous Products?

    A: Fruits and vegetables are prime examples of homogeneous substances: many suppliers offer fruits and vegetables for sale, but regardless of company, all brands offer the same end product. Most homogeneous products are very similar in physical composition, as well as quality, and the only real difference between the various manufacturer's products is price. In addition to produce, other types of homogeneous products are cosmetic items such as cotton balls and cotton swabs.
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  • What Is "group Shift"?

    Q: What Is "group Shift"?

    A: According to the Citeman Article Repository, group shift is a phenomenon where individual decisions give way to exaggerated group decisions, often in a corporate or working environment. When individuals voice their opinions in a group setting, they move to an extreme rather than maintaining their original level of conviction.
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  • What Are the Different Types of Retail Stores?

    Q: What Are the Different Types of Retail Stores?

    A: There are many different types of retail stores, including clothing stores, food stores, beauty stores, jewelry stores, office supply and stationery stores, lawn and garden stores, and gasoline stations. Many more retail stores exist, such as building supply stores and specialty stores.
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  • What Are Adult Care Home Requirements?

    Q: What Are Adult Care Home Requirements?

    A: Adult care home requirements vary from state to state, but the stipulations listed by the North Carolina Assisted Living Association are fairly typical. In terms of building requirements, the North Caroline Division of Health Service Regulation states that in addition to meeting the applicable building codes, adult care homes must also fulfill licensure rules regarding fire safety equipment, entrances, exits, water temperature, lighting, room size, service equipment and room capacity.
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  • How Do You Respond to a Good Performance Review?

    Q: How Do You Respond to a Good Performance Review?

    A: When an employer offers a positive review of past performance, it is a good idea to respond with gratitude. It can be difficult to navigate office protocol surrounding this situation, as many companies maintain strict gift-giving policies. The way in which a person responds to a good performance review often depends upon the relationship with the reviewer.
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  • What Is Sale or Return Basis?

    Q: What Is Sale or Return Basis?

    A: Sale or return basis, also known as consignment sale, is an arrangement in which a seller provides goods to a reseller or dealer who pays for the goods only when they are resold. The goods remain property of the original seller until they are paid in full. If the goods are not sold after a certain time period, the dealer reserves the right to return the goods to the seller.
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  • What Are Some Examples of Pure Competition?

    Q: What Are Some Examples of Pure Competition?

    A: Examples of pure competition include agricultural markets and the Common Stock Market. In pure competition, product prices are set by market demand, not by sellers.
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  • What Is the Definition of Business Administration?

    Q: What Is the Definition of Business Administration?

    A: Business administration covers all facets of managing day-to-day operations and decision making for a company or nonprofit organization. It includes efficient organization and management of employees and other resources to focus operations toward organizational goals.
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  • What Are the Mandee Store Hours?

    Q: What Are the Mandee Store Hours?

    A: Mandee, which is a junior fashion retailer, is generally open from 10 a.m. to 9:30 p.m. Monday through Saturday and from 11 a.m. to 7 p.m. on Sundays. The store has several locations throughout Pennsylvania, New York and New Jersey. Therefore, hours can vary depending on location.
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  • What Is a Company Ethos?

    Q: What Is a Company Ethos?

    A: The ethos of a company is its core set of values or operating principles that are used to set the tone for the company's overall operations. In general, the ethos expresses the way that a company wants to behave. Some companies include concepts like environmental awareness or a democratic structure of communication in their overall ethos.
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  • What Is Meant by a Sustainable Resource?

    Q: What Is Meant by a Sustainable Resource?

    A: According to Merriam-Webster, a sustainable resource is one which is used or harvested in such a way that it is not depleted or permanently damaged. Agriculture is an example of a sustainable resource. Proper management of agriculture allows it to provide food and other resources to the population indefinitely.
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  • What Are the Mandatory Requirements by the Department of Transportation on a Driver's Daily Log Book?

    Q: What Are the Mandatory Requirements by the Department of Transportation on a Driver's Daily Log Book?

    A: While there are several mandatory requirements in the driver's daily log book, the one most likely to cause trouble with the Department of Transportation is the driver's hours of service. According to About.com, minor math mistakes can sometimes cause a driver to receive a ticket. Tickets for hours of service violations range from $1,000 to $10,000 per occurrence.
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  • What Are Examples of Physical Resources?

    Q: What Are Examples of Physical Resources?

    A: Physical resources are the material assets that a business owns, including buildings, materials, manufacturing equipment and office furniture. Physical resources can be sold if a business is facing a cash flow issue.
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  • What Is a Tender Document?

    Q: What Is a Tender Document?

    A: A tender is usually publicly announced to suppliers for the needs of services or products. The tender document contains the necessary application papers and informs of additional information that the suppliers must deliver in order to apply for the tender and enter the selection process.
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