Business Communications

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Business is often considered a form of communication, and individual businesses depend on it to craft deals with other companies. Businesses also communicate with customers and clients. Advertising is considered a form of communication.

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  • What is telephone communication?

    Q: What is telephone communication?

    A: Telephone communication, or telecommunication, refers to the practice of communication over a telephone. Although other forms of communication are also possible over the same transmission lines, voice communication is the most common.
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  • What is the purpose of an agenda?

    Q: What is the purpose of an agenda?

    A: An agenda is used in business meetings to outline the main topics that will be addressed and to keep it on track. Agendas are also often used as a personal tool to keep track of events, responsibilities and deadlines in the future.
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  • What is the right way to write an email announcing the death of an employee?

    Q: What is the right way to write an email announcing the death of an employee?

    A: Though email communications are not typically the preferred method of announcing a death, it can be an efficient way to communicate the news in an office, particularly one that has many employees; this message should be sent to employees only and should not include the bereaved party. This message should be written respectfully and should be brief, including only essential information and not straying into conjecture or gossip. In addition to announcing the death and acknowledging the fact that the employee may be out of the office for a while, the email can also communicate the family's wishes regarding floral or charitable gifts and for smaller organizations may include details about a memorial service.
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  • What is the definition of "official receipt"?

    Q: What is the definition of "official receipt"?

    A: Official receipts are hard copies of financial transactions used by businesses for tax and accounting purposes. These documents include the vendor's name, goods sold, purchase price, the date, receipt number and other pertinent information. Official receipts may be printed or handwritten as long as all information is included.
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  • Why is it important to organize files into folder structures?

    Q: Why is it important to organize files into folder structures?

    A: There are many benefits of organizing files into folder structures. One of the main advantages of folders is that they make it easier to locate and access files. If people can find files faster, they can accomplish more work than if they had to spend time trying to locate a file.
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  • Why is communication important in an organization?

    Q: Why is communication important in an organization?

    A: Communication within an organization is important in the areas of customer service resolution, producing marketing campaigns and fostering relationships between coworkers, according to the Chron Small Business. Organizations must tailor communication based on the audience to maximize efficiency.
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  • What are some factors affecting communication?

    Q: What are some factors affecting communication?

    A: Some factors affecting communication include individual characteristics and functional limitations. Differences in the ability to learn also affects communication.
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  • What is horizontal communication?

    Q: What is horizontal communication?

    A: Horizontal communication refers to the interaction among people within the same level of hierarchical structure in organizations. Horizontal communication includes the relay of information between and among individuals, units and departments that fall into the same level of experience and expertise. This is in contrast to vertical communication, which involves communication between individuals and groups at different levels within companies.
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  • Why is it important to maintain confidentiality?

    Q: Why is it important to maintain confidentiality?

    A: There are many reasons why it is important to maintain confidentiality, including legal restrictions, ethical requirements and specific contractual agreements between parties such as a business and its employees or a business and its clients. Confidentiality is an important topic across many different professional fields, including in medicine, finance, business, law, education, government, counseling and technology. In some cases, people may be fined, sued or even subject to legal punishments such as incarceration if confidentiality is breached, another reason why it is important to keep confidential information safe and private.
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  • What are some excuses that can be used in a jury duty excuse letter?

    Q: What are some excuses that can be used in a jury duty excuse letter?

    A: Each court is different and the excuses that are acceptable for federal and state courts vary, but may include financial issues, medical issues, active military duty and age-related issues. Each request is considered on a case-by-case basis.
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  • Where can I find a sample thank you letter for attending an event?

    Q: Where can I find a sample thank you letter for attending an event?

    A: Write Express contains sample text for a thank you letter. These examples are designed specifically to thank people for attending an event. The letter should begin by expressing appreciation to the recipient.
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  • How do you write a survey report?

    Q: How do you write a survey report?

    A: A survey report is written by observing a subject or completing an experiment, and recording the findings. Survey reports are most often written after a science experiment or to summarize medical research. However, some survey reports record information from interviews or written surveys.
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  • What is face-to-face communication?

    Q: What is face-to-face communication?

    A: Face-to-face communication is communication that happens in real time with faces being visible. Face-to-face communication is no longer limited to in-person contact. Video conferencing is also a form of face-to-face communication, even though it uses technology to connect the participants.
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  • How do I write a letter of excuse?

    Q: How do I write a letter of excuse?

    A: A letter of excuse should be written in a formal and factual manner. It should be complete with date, the name of recipient or subject, position and address. It should also include a formal salutation using the last name or the person's full name if the gender is unknown. The body of the letter should include details about the excuse, including date and reason.
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  • What are examples of communication tools?

    Q: What are examples of communication tools?

    A: Examples of communication tools in a business setting include a company email hosting provider, a professional phone system, a usable website platform, a file-sharing system, a customer relationship management platform and a project management system. These communication tools help a business owner or manager to communicate with both staff and customers in an effective and timely manner. Using the right combination of communication tools allows for an effective internal process.
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  • What is the purpose of a press release?

    Q: What is the purpose of a press release?

    A: The main purpose of a press release is to get attention for an event, a new product or another major happening in a business or organization. A news release is designed to get the media to report on a business and to seek additional information.
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  • What is professional competence?

    Q: What is professional competence?

    A: Professional competence is the broad professional knowledge, attitude, and skills required in order to work in a specialized area or profession. Disciplinary knowledge and the application of concepts, processes and skills are required in a test of professional competence in any particular field.
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  • How do you write a welcome letter?

    Q: How do you write a welcome letter?

    A: Use a professional letter format that organizes information into three distinct paragraphs of information including: what the reader is being welcomed to, what the welcome entitles the reader to and a reiteration of the welcome. The letter should include a mention of any actions required on the part of the reader following their reception of the welcome letter.
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  • What is a good example of a persuasive message?

    Q: What is a good example of a persuasive message?

    A: The purpose of a persuasive message is to convince a person or group to undertake a particular action, and good examples of persuasive messages have existed for a long time, such as the De Beers slogan "A diamond is forever." The De Beers company discovered diamond mines on Africa, but at the time diamonds did not have a lot of value, as they were not yet commonly used in engagement rings and had not yet become popular as a romantic gift.
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  • What is the importance of business correspondence?

    Q: What is the importance of business correspondence?

    A: Business correspondence is important because it enables a business to maintain a proper relationship with its stakeholders and customers, explains American Stationary. Job seekers also use business correspondence to communicate with employers in a professional way.
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  • How does technology affect communication?

    Q: How does technology affect communication?

    A: According to OpposingViews, technology reduces communication costs, improves the speed of information exchange, allows communication in diverse formats, promotes the sharing of ideas and causes security concerns. Late 20th and early 21st century technologies that have greatly affected communication processes include mobile phones, the Web, social networking and e-mail. Through technology, urgent messages can be relayed with ease, regardless of the position or location of the communicating parties.
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