A sender, a receiver, a channel, encoding and feedback are essential elements of the communication process. Effective communication is essential to business success and should be clear and relevant.
The sender is the person who conveys a message to another, while the receiver is the person to whom the message is sent. Encoding is the presentation of the message using symbols selected by the sender. The channel is the medium through which the message is transmitted to the receiver, such as telephone or email. Feedback is the response sent by the receiver, and it helps the sender determine the effectiveness of his message.