A majority of the reviews for the ESL Federal Credit Union on Yelp.com tend to be positive, but the reviews on DepositAccounts.com are mostly negative. Many people rate the service of this bank as friendly, while others complain of unprofessional customer service.
The ESL Federal Credit Union in Pittsford, New York has a rating of five out of five, while the branch in Rochester, New York has a rating of three out of five on Yelp.com. On DepositAccounts.com, this bank has a rating of two out of five. One reviewer states that the bank issued his account number to another customer, which allowed the other customer to deposit and withdraw money from his account. He notes that it took the bank more than two weeks to fix the errors, and it refused to waive the overdraft fee incurred by the other customer.