Job opportunities for those that speak Spanish include bilingual call center representatives and customer-facing customer service representatives and clerks in almost every consumer service industry. The hospitality industry has a need for Spanish-speaking supervisors, and banking, retail and telecommunications companies hire Spanish-speaking staff to fill roles in marketing and sales. Cities such as Miami, Florida, might have more relevant opportunities than other cities because of its proximity to Latin America.
The Society of Human Resource Management estimates that up to 20 percent of call center staff are bilingual, and many bilingual CSRs earn more pay than counterparts who only speak a single language.
Every industry that has customer-facing CSRs or clerks, such as retail stores and the Department of Motor Vehicles, has a need for Spanish-speaking staff. Because the hospitality industry employs many Spanish-speaking housekeepers who speak no English, the industry also hires bilingual supervisors to bridge the language gap between managers and housekeepers.
Many companies in retail, banking, telecommunications and other industries have a segment of their markets focused on Spanish-speaking consumers.These organizations need Spanish-speaking professional-level employees, particularly in the marketing and sales departments. These professionals ensure the accuracy of Spanish materials and help adapt the messages and themes to the Latino market.
The demand for Spanish-speaking professionals varies geographically, and a mobile job seeker might consider relocating to an area with a higher demand. For example, many multinational corporations have Latin America headquarters offices in Miami. This creates additional opportunities that might not exist in other cities.