Patients can email a Kaiser Permanente doctor by logging into the My Health Manager account on Healthy.KaiserPermanente.org and using the message center to send an email. The email service is a secure platform for communicating with Kaiser doctors.Continue Reading
The My Health Manager account also allows patients to see their insurance plans, costs and benefits, and to pay their medical bills. The Appointment Center section of the account allows patients to make or cancel appointments and to view scheduled appointments
Kaiser's My Health Manager also allows patients to view their medical records. Available information may include test results, immunization records and reminders. Family members can also manage medical information for their dependents. The pharmacy section of the site allows patients to refill prescriptions and research medications.
Patients with current health coverage through Kaiser Permanente can sign up for an account by registering at KP.org. During the registration process, patients must enter their medical record numbers from their Kaiser Permanente ID cards and answer personal questions to verify identity. Each patient can then use the user ID and password created during registration to log in and send emails or to manage health records.
Kaiser also allows patients to transfer their prescriptions and download a mobile app to manage their accounts from a smartphone.Learn more about Customer Service