Q:

How does the East Bay Municipal Utility District payment center work?

A:

Quick Answer

East Bay Municipal Utility District offers a variety of ways to pay bills, including online, by phone, by utilizing one of its drop boxes or a neighborhood station, and by mail. The East Bay Municipal Utility District website, ebmud.com, lists all options available.

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Full Answer

EBMUD's online options include automatic payments each month, e-billing with CheckFree and a one-time debit from a bank account. Customers can also call 800-690-4798 to make a payment over the phone, as of July 2015.

The utility company also offers payment at a variety of MoneyGram locations throughout the area. These locations accept cash only. A link to these locations can be found on the website. The link includes the address, store name and hours of operation.

In addition to the MoneyGram locations, the company has drop boxes at five locations throughout the area. The payments left at these locations are picked up daily. These locations can also be found on the company website.

EBMUD customers can also mail payments in an envelope with a payment stub directly to the company. The East Bay Municipal Utility District website shows expanded information for all of these options, such as the cost for using each and the posting date of a payment.

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