Electronic Arts live chat support is available via the Help page at EA.com. Live chat support is only available in certain countries and is not available for every EA product.
Once on the EA homepage, log in or create an account, and then click the Help menu category and EA Help subcategory. Click on the Help with a Game button, and choose a game option. Scroll to the bottom of the game page, and click the Contact Us button. Entering information about the computer platform and support topic opens a page with contact information options. Choose Chat Session to enter a live chat with an EA advisor.