Dometic, the manufacturer of A&E awnings, sells its parts directly to awning owners by calling 800-544-4881 with the awning model number, as of 2015. Dometic also provides a service locator on its website for individuals interesting in finding a physical storefront with parts.
To use the service locator, enter the market, product and ZIP code to be searched. This pulls up a list of nearby locations, with contact information. The locator also includes fields to narrow the search area and search by dealer.
PPL Motor Homes and RV Parts Outlet also offer A&E awning parts on their websites. Both companies take online and phone orders.