The Dunkin' Brands Skillport is a learning management system that powers the Dunkin' Donuts and Baskin Robbins' main corporate training program, Dunkin Brands Online University. Skillport incorporates both on-site training and online education classrooms to provide a comprehensive employee training program.
The Dunkin' Brands Skillport allows users to reach the Dunkin' Brands Online University from anywhere in the world an Internet connection is available. Using Skillport, employees can access classes in food and beverage preparation, customer service and register operation. The online university also uses Skillport to offer classes in emergency preparedness, safety and health.
Developed in 2003, the Dunkin' Brands Skillport website rivals the popularity of the training programs of the McDonald's and Subway franchises.