TechWriter explains that a documentation specialist creates documents that include paper-based information, multimedia content and online content. Furthermore, a documentation specialist analyzes the audience, crafts the right message, distills the message into effective documents, releases the documents and evaluates results.
Writing is the major means of distilling messages, TechWriter elaborates. Documentation specialists use their understanding of design and technology to attain excellent results. The roles they perform include being an editor, copywriter, content author, bid writer, technical writer, process analyst, instructional designer and Web designer. Some specialists have training and experience that allow them to carry out multiple roles. The key competencies of the ideal documentation specialist include skills in writing, editing, interpersonal communication principles, technology, visual design and production.
Education Portal states that documentation specialists are classified into two primary groups of professionals: technical writers and clinical documentation specialists. Technical writers create easy-to-understand documents for staff, customers and other parties. They typically work with industry specialists and work in the information technology industry. They produce materials, such as manuals and guidelines, and edit documents. Clinical documentation specialists compile health-related information of patients, such as medical histories and records. They work for health care facilities and government agencies. Their responsibilities include recording information, compiling statistics on patient medical treatments, classifying patient treatments for billing purposes and tracking patient cases.