Check the balance of a Kroger gift card by visiting Giftcards.Kroger.com or calling 866-822-6252. When you use your gift card in a Kroger store, the remaining balance amount is noted on the receipt.
As of 2015, Kroger cards do not expire, but they are inactivated if a zero balance remains for more than 90 days. Since the Kroger family of stores includes numerous retailers, gift cards can be also be used at Dillons, Ralphs, QFC, Smith's, Fry's and other Kroger-branded stores. Kroger gift cards cannot be redeemed online. Kroger customer service representatives provide answer questions regarding gift cards at 800-883-7135, from 11 a.m. to 7:30 p.m. Eastern time, Monday through Friday.