A directory of health care providers, including dentists, currently participating in Aetna's Provider Network, is available on Aetna's website, according to Aetna. Aetna Insurance holders who take advantage of Aetna's in-network service receive contract rates much lower than Aetna members who schedule appointments or receive treatment outside the provider network.
Within Aetna's Directory of Health Care Professionals, the user can refine search by specific need or insurance plan type, explains Aetna. Special directories exist for Medicare and Medicaid patients. In addition to searching for health care professionals by name, speciality or procedure, users also have the option of limiting a search to a specific state, city or ZIP code. For more immediate needs, Aetna provides a list of walk-in clinics, emergency care centers, and hospitals currently accepting Aetna's insurance plans.
Health care professionals, hospitals and facilities appearing in search results when using Aetna's Directory of Health Care Professionals are only those currently participating in the reduced-rate provider network, notes Aetna, but it is best for users to check with a listed provider before scheduling an appointment to confirm that the provider continues to participate in Aetna's provider network and accepts Aetna Insurance. While the directory is updated regularly, provider information is subject to change, and the directory may not always reflect immediate updates.