Why Does Delta Dental Send Letters Saying My Dentist Has Dropped Me?


Quick Answer

Delta Dental states that its plans are PPO plans offering patients discounted care when obtaining services from in-network dentists. Some dentists choose to reduce costs by dropping patients with PPO insurance plans, explains Everest Advocates.

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Full Answer

Delta Dental notes that its PPO customers may choose any licensed dentist and that in-network dentists have agreed to provide discounted services. At some dental practices, acceptance of Delta Dental or another insurance plan may no longer be offered, explains Everest Advocates. Dentists may choose to leave the Delta Dental network, so patients who want to continue receiving in-network benefits must choose a new dentist.

Delta Dental offers help to patients looking for a new dentist and assists patients with locating in-network services. Dentists may choose their own insurance plans and participate in dental networks of their choice, as Everest Advocates explains. Reimbursement rates covering the cost of dental services may change or may be too low. Dentists may drop the insurance and all patients covered by that insurer, or they may allow patients to stay if they choose to pay out-of-pocket or find another insurance company. Patients who are willing to give up the in-network discounts may benefit from staying with the same dentist.

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