How Do Customers Contact UPS?


Quick Answer

Customers can contact UPS via phone or email, as stated by UPS. The customer service phone number is (800) 742-5877 as of 2015.

Continue Reading
Related Videos

Full Answer

Use these steps to contact UPS, as outlined by the company.

  1. Call into customer service
  2. Call customer service for assistance at the UPS toll-free number. Customers can also visit the UPS site, and click on "Contact UPS" to go to a page with a phone tree guide to help them use the customer service number more efficiently.

  3. Send an email
  4. Send an email to UPS and receive a response within 4 hours. Head to the "Contact UPS" page via the UPS website and click on the "Email" button. Fill in the requested information, and click "Send Email."

  5. Visit a UPS Store
  6. Go to a nearby UPS store for assistance in-person with sending a package or tracking a shipment. Customers can visit the UPS website and click on "Locations" tab at the top of the page. Customers fill in their address and the site returns a map of nearby locations.

Learn more about Mail & Shipping

Related Questions