Customer reviews regarding Green Tree mobile home loans on ConsumerAffairs.com are mostly negative, with many reviewers citing slow processing times, accounting mistakes and bad customer service. A few reviewers said they had not encountered a problem with the lender.
There are a number of customer complaints regarding Green Tree mobile home loans on ConsumerAffairs.com. Many of the reviewers say that their home mortgage loans were transferred to Green Tree from another lender such as Bank of America and that they have experienced problems ever since. Some complained that their payments were processed too slowly or not applied properly, and several said that they had an unsatisfactory experience with the customer service department.
The reviews for this company on Yelp.com are similar. As of June 2015, no reviewer has awarded Green Tree more than one star using the site's five-star rating system, and several mention that they would have given zero stars if the site allowed them to. Most Yelp reviewers mention being treated unfairly by the company, and many say that they believe the lender to be dishonest and unethical in their practices. Other customers say that the company website was often down and many people expressed frustration with the way interactions with Green Tree representatives have transpired.