Q:

How does My Cricket bill pay work?

A:

Quick Answer

The Cricket online bill payment system enables customers to pay bills via their online Cricket accounts or from the My Cricket mobile app. Customers can make their payments online with either a credit card or a Cricket Refill Card.

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Full Answer

To pay a bill with a credit card via the My Cricket mobile app, customers must first open the app and sign in with their log-in information. They then choose the Credit Card tab and enter the payment amount and credit card information. The app provides Terms and Conditions, which users can agree to by tapping on the agreement box. My Cricket lets customers review their payments before hitting the Submit button to pay. The app also allows individuals to set up automatic payments with Auto Pay features.

Customers pay bills on the app with their Cricket Refill Cards by first choosing the Cricket Refill Card tabs and punching in their Cricket Refill Card Numbers. After hitting Validate, customers see their card total and choose Continue to proceed with payment. After confirming that the Refill Card payment amount is correct, users can then hit the Submit button to pay. A subsequent payment confirmation screen and confirmation text message confirm customers' payments.

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