Q:

How do you create a myPay retirement account?

A:

Quick Answer

Active U.S. military service members or Department of Defense employees with myPay accounts use the same password and PIN to access their accounts after retirement, the Defense Finance and Accounting Service explains. To use myPay to manage retirement pay, active service members or employees without accounts must create them.

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Full Answer

To create a new myPay account, request a temporary password online or by phone from the Defense Finance and Accounting Service, or DFAS. The service emails the temporary password to service members with an email address on file. Otherwise, it sends the temporary password by mail to the physical address on file, according to the DFAS. To register an email address or change a physical address, contact the service by phone, mail or fax.

On the myPay home page, enter the temporary password and the login ID to establish a permanent password and create an account. The page includes links for retrieving a lost password or login ID, states the DFAS.

Active or retired service members are not required to use myPay, the DFAS advises, but only myPay users have access to a monthly electronic retiree account statement that summarizes pay information, including benefits and any deductions, and alerts the retiree to any changes expected for the next month.

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