According to reviews by current and former employees on the website Indeed, a Cracker Barrel employee's work schedule consists of mostly night and weekend shifts, but daytime shifts are also available to cover the lunch rush. Reviewers call the environment fast-paced yet methodical. Hours tend to be long, especially for servers, but management works carefully to accommodate employees who require a flexible schedule because of school or a second job.
Cracker Barrel offers many hourly employment opportunities. Servers make up their largest category and are responsible for memorizing the menu, taking orders and providing expert customer service. Hosts and hostesses are responsible for greeting diners and seating them. They are often asked to deliver drinks during busy hours and keep to a rigid cleaning schedule.
Cracker Barrel kitchens employ a grill cook, back-up cook and prep cook, as well as bussers and dishwashers. All cooks are responsible for the preparation and presentation of food. Bussers clear tables after guests have left, and dishwashers clean and sanitize plates, glasses and utensils to company standards.
Small country stores are attached to most Cracker Barrels. These employ retail workers who excel in customer service and product display. These workers are also responsible for stocking shelves and cleaning the store.
Each Cracker Barrel establishment has a night maintenance crew. These employees are independent and able to follow instructions. They clean, move tables, buff floors, empty the trash and maintain kitchen appliances.