Verizon Wireless offers customer service at its physical stores, through social media accounts and over the phone. In addition, the telecom's official website lets subscribers sign up for an account to gain access to customer support through live chat and the community forum.
To find a convenient store nearby, subscribers enter their ZIP code or address at the Verizon Wireless website. Several of these physical stores offer live workshops that help users walk through the features and functionality of their mobile devices. For subscribers who prefer to contact Verizon Wireless via mail, the company has several physical addresses for customer service, payments, website issues and bankruptcy notifications.