To contact United Airlines customer support online or by telephone, select Contact Us at the top of the United.com home page to view the list of options under Contact Information. Alternatively, a list of commonly asked questions appears at the top of the page offering solutions to several popular queries.
The Customer Care option listed under Contact Information invites customers to ask a question or give written feedback online relating to a United Airlines travel experience. The feedback form requires a customer to supply contact details and flight information with written feedback. Alternatively, the Flight Reservations option provides telephone numbers for a range of queries including reservations, changes to bookings, special travel needs, flight status updates and web support queries. Other options listed on the Contact Information page provide information on damaged or lost baggage, United products and services, lost items, refunds and cargo and animal transportation.