Uber responds to public inquiries over a wide variety of channels, including Twitter, Facebook, LinkedIn, Google+, and its blog, Newsroom. Registered users can also log in, click on the Help Center button in the page footer, search for "Contact Us," and leave a private message in the contact form.
Uber is active on social media and attempts to address all questions in a timely manner. Uber's Help Center also lists the answers to some of the most frequently asked questions. It contains sections on updating account information, changing payment methods, using Uber for business purposes, and using Uber as a rider.