Dial Sprint's official help line 1-844-665-6327 or alternate number 1-866-866-7509 to contact Sprint customer service via telephone. If you are calling to troubleshoot issues with your phone's hardware, place your call from a different phone.
There are a few other ways to contact Sprint besides the telephone. Sprint offers an online chat option that is available Monday through Friday from 6 a.m. to 11:30 p.m. Central Standard Time. The service is also available on weekends between 7 a.m. to 11:00 p.m. Central.
You may also contact Sprint's customer service on their Facebook and Twitter pages if social media is more your style. Response times may vary when using social media. All methods to contact Sprint are available on the Contact Us page on the Sprint website.
Sprint also has a U.S. mailing address where it receives customer service correspondences; send mail to 6391 Sprint Parkway, Overland Park, KS 66251. Include your name, phone number, account number and personal identification number.
If all else fails, you can visit a Sprint store to get in touch with customer service. Your local store has access to resources and services to handle most problems with your phone or account.