As of 2015, customers can contact the Southern California Gas Company by navigating to the Contact Us portion of the company's website. A link to this page is available at the top right corner of SoCalGas.com and is placed next to the Help Center text link. The Contact Us portion of SoCalGas.com provides a list of contact numbers and mailing addresses that customers can reach depending on their specific need, classification or required language support.
Customers can send faxes to the Southern California Gas Company through two separate numbers to either the company's office or the company's credit department. Members of the media can also contact the company through its 24-hour media hotline.
The Southern California Gas Company is considered to be on the largest distributors of natural gas in the United States and provides energy supply to over 21 million customers. Its service area covers approximately 20,000 square miles and includes regions throughout South and Central California. The company is subsidiary of Sempra Energy, which is a Fortune 500 company that is based in San Diego. Southern California Gas Company's business and energy distribution activities are regulated by various state and federal agencies, including the California Public Utilities Commission.