Customers can reach Redbox customer service by phone at 1-866-REDBOX3 (1-866-733-2693). Customers can also connect with the company online by going to Redbox.com. Click on Contact Us to navigate to the Help Center page.
Redbox.com's Help Center page offers quick answers to popular questions about pricing, faulty discs, rental period and returns. To chat live online with a customer service representative, starting from the Help Center page, click on Contact Us. Click on Chat With Us. Fill in the question form, and click on Get Connected.
Redbox customer service is open seven days a week from 6 a.m. to 3 p.m. Central Time.