The RCA brand, owned by Voxx International, does not provide any phone number for contact. Instead, it handles support for branded MP3 players online via the Customer Support Portal. On the portal, customers can read answers to questions other customers have asked and post their own questions.
Additionally, frequently asked questions are organized according to the model number of devices. Creating a support account allows a user to directly send messages to the support staff to answer questions regarding products.
The RCA brand derives its name from the Radio Corporation of America, a consumer electronics company that existed from 1919 until its takeover by General Electric in 1986.