Customers can call 1-800-MONEYGRAM to reach an English-speaking representative and 1-800-955-7777 to reach a Spanish-speaking representative in the United States, according to MoneyGram International. As of March 2015, phone lines are open 24 hours a day, seven days a week to assist customers and vendors.
The MoneyGram website also contains a Contact Us form that can be used to email the company. MoneyGram encourages users to contact Customer Support via phone right away if they suspect that fraudulent activity has occurred. Answers to many of the company's most commonly asked questions can be accessed quickly and easily by clicking on the FAQs section of the MoneyGram website.