How Do You Contact Microsoft?


Quick Answer

To contact Microsoft, go to Microsoft.com, log into your Microsoft account, and click the downward-facing arrow next to Support. Next, click Contact Us from the drop-down menu, and select a topic. On the new page, dial the telephone numbers provided under Contact Us to contact Microsoft for the specific topic.

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Full Answer

To log in to your Microsoft account, click Sign In at the top right corner of the home page, and provide your login credentials. The customer care service from Microsoft falls into different categories, such as technical support, buying advice, account and billing, and set up and installation. Click Locate Microsoft Offices Worldwide under More Options to view the contact details of Microsoft offices all over the world. Select your country from the provided list of countries if you live outside of the U.S. to view the contact information.

Alternatively, choose a specific product from Microsoft from the list located under Other Microsoft Sites at the bottom of the Contact Us page. For example, if you want to contact Microsoft for issues concerning a Windows phone, click Windows Phone under Other Microsoft Sites. Next, click Contact Us at the bottom of the Windows phones website, select a topic, choose a category, and then click Contact Us again. The new page provides other contact options, such as Live Chat.

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