How Do You Contact Medicaid in Texas?


Quick Answer

As of 2015, the telephone number for the Medicaid contact center in Texas is 800-925-9126, according to the Texas Health and Human Services Commission. Call the contact center with questions about Medicaid, for assistance with filing claims, and for other general information.

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Full Answer

The Texas Medicaid client hotline numbers are 800-335-8957 and 800-252-8263. Call the hotline numbers for status information on medically needy cases, program benefits, billing questions and information about the medical transportation program, advises the Texas Medicaid and Health Partnership.

The client notification number is 800-414-3406. Call this number for assistance with denied or modified authorization requests, explains the Texas Medicaid & Healthcare Partnership. Agents are responsible for educating clients about the Medicaid review process and can assist clients with collecting the documents required for the fair hearing process.

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