As of 2015, you can contact LifeWay customer service via phone by dialing 800-458-2772. This phone number is for general information and phone orders. Customer service is open Monday through Friday, from 8 a.m. to 5 p.m. Central time.
On LifeWay.com, you can browse frequently asked questions, ask a question of your own or start a live chat with a support team member. To locate these options, scroll to the bottom of the LifeWay website and click on the Contact Us button. Midway down this page is a help and FAQ section. Click on the link to the support page.