The phone number for the Austin location of the Internal Revenue Service is (512) 499-5127. Its physical address is 825 East Rundberg Lane, Austin, TX, 78753. Hours of operation are Monday through Friday, 8:30 a.m. to 4:30 p.m., but hours are subject to occasional change.
The IRS office in Austin, Texas, operates as a Taxpayer Assistance Center and can make scheduled appointments over the phone for items requiring a face-to-face visit. Employees at this IRS location can provide one-on-one assistance with some tax-related issues, such as account inquiries, tax adjustments, certain forms and clearances, and making payment arrangements. Employees can also answer questions about individual tax provisions for the Affordable Healthcare Act and provide multilingual assistance in over 150 languages. Each Taxpayer Assistance Center varies in the specific services it is able to handle.
The Austin office also has Facilitated Self Assistance, a self-service computer kiosk taxpayers can use to navigate the IRS homepage, and an employee is available to assist with site-related questions.
Individual federal- and state-tax preparation is not done at any Taxpayer Assistance Center. Individuals who need assistance with filing their tax returns can take advantage of Free File Fillable Forms and various online resources, or find some of the volunteer organizations dedicated to such help.