Contact Georgia Power customer service through the Contact Us tab on GeorgiaPower.com, as of 2015. The tab opens a new website that includes an online form to contact customer service on the left side and a list of important contact phone numbers and an office finder on the right.
The provided phone numbers include numbers for reporting a power outage, contacting business or residential customer service, and receiving website assistance. The page also displays the hours of operation for each phone number. The online form requires information such as the name of the account holder, the account type, the last four digits of the customer's Social Security number, the nature of the inquiry, and the account number or street address. All of this information is required to submit the form. The contact page also provides the company's payment address along with links to electronic bill pay and frequently asked questions.