Customers can contact Ford's Corporate Division by email, social media, live chat, mail or phone. The Contact Us page on Ford's website supplies a full list of contact information.
Ford customers can contact Ford's Corporate Division by calling 800-392-3673. Representatives are available Monday through Friday, 8 a.m. to 8 p.m. Eastern Standard Time, and Saturday, 9 a.m. to 5:30 p.m. Eastern Standard Time, as of 2015.
Customers can also contact Ford through email, social media and live chat methods. Customers can email separate divisions of the company, including Parts and Service, Investor Relations, Public Affairs and Sales and Advertising, among others.
The mailing address of Ford as of 2015 is as follows: Ford Motor Company, Customer Relationship Center, P.O. Box 6248, Dearborn, MI 48126.