Q:

How do you contact Fitbit customer service?

A:

Quick Answer

Contact Fitbit customer support via its website by posting to the Fitbit Community or tweeting to the Fitbit Twitter account. Customers can contact customer support by telephone at 877-623-4997 or by email via the Fitbit website. Fitbit may take two to three days to respond to email.

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Full Answer

Fitbit's customer service phone lines are open from 4 a.m. to 8 p.m. on Mondays through Fridays, and from 6 a.m. to 5 p.m. on Saturdays and Sundays; all times are Pacific time.

Fitbit makes wireless activity trackers that measures personal data such as number of steps walked, floors climbed, heart rate and quality of sleep of the wearer. Users can sync their device with the Fitbit mobile app and website to keep track of their calorie and water intake as well as other daily activities.

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