Customers can contact Entergy New Orleans at 800-368-3749 for customer service or at 800-968-8243 to report an outage or emergency, as of July 2015. Customers can reach customer service representatives Monday through Friday from 8 a.m. to 5 p.m.Continue Reading
Customers can download the Entergy New Orleans app or text "OUT" to 368374 to receive updates on power outages. Entergy-NewOrleans.com has an online form that customers can fill out to contact customer service representatives by email.
Entergy New Orleans serves 171,000 electricity customers and 105,000 natural gas customers on the east bank of Orleans Parish. Customers on the west bank near Algiers receive their utility service from Entergy Louisiana.Learn more about Business Communications