Dell's support group is contacted through platforms on their website such as customer care telephone calls, TechDirect, support chat and support email. Their consumer customer support phone number is 1-800-433-9014 and is available from Monday through Friday, from 7:00 a.m. to 7:00 p.m. as of 2015.
Dell's support group can be reached through community portals on their website. This platform is considered fast and reliable since it involves sharing of ideas and getting solutions from experts and consumers of the same product. Additionally, online platforms such as Dell's Twitter and Facebook pages provide a contact point for people with concerns about Dell products.