Norton Antivirus customer service offers a 24-hour live chat feature on Norton.com. Click Support on the home page, and then click Contact Us. Live chat includes remote assistance.
If you prefer to speak with a customer service rep by phone, click View Local Phone Numbers under Phone Support on the live chat page. Phone support is available 24 hours a day. Norton Antivirus suggests browsing the member forums as well for answers to frequently asked questions.
On the Support home page, choose between General Help subcategories, such as Download & Install, Renewal & Purchase or Threat Removal. There also online modules under Product Help for assistance with Norton security for Windows, Norton security for Mac and Norton security for mobile.
Click Other Products for additional subjects on the Support Web page, or click I'm Not Sure.