How Do You Contact the Customer Center for Auto-Owners Insurance?


Quick Answer

As of 2015, customers can contact the customer center for Auto-Owners Insurance by calling 800-288-8740 and choosing option 4, or by going to CustomerCenter.Auto-Owners.com and logging in with their email addresses and passwords, according to the company. Customers who enroll in the customer center at the website can view documents, pay bills online, sign proxies and choose the paperless option for their transactions. To contact Auto-Owners' administrative office directly, customers can call 517-323-1200 Monday through Friday during normal business hours.

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Full Answer

Auto-Owners Insurance uses independent insurance agencies to conduct business including policy changes, explains the company. Customers who want to change their policies or who have questions about their bills should contact their agents directly, using the format of LastName.FirstName@aoins.com. The email messages that customers send should indicate the subject, such as Billing/Customer Center or Life, Health, Annuity and Disability Income.

Auto Owners Insurance Group includes six insurance companies and is one of the largest insurers in the United States, notes the company. Based in Lansing, Michigan, Auto-Owners has been in business for more than 95 years and has written more than $5 billion in premiums. More than 37,000 agents in over 6,200 agencies conduct business for Auto Owners Insurance Company, which is a mutual company and the group's largest insurer.

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