The Cisco Small Business Support Center offers free support for products under service contract or warranty by Cisco certified network associates at Cisco.com or by calling 1(866)606-1866, as of 2016. In addition, local computer repair businesses listed on AngiesList.com or Yelp.com often employ technicians with CCNA certification.Continue Reading
The Cisco support center has a large community forum and live chat service where they can address customer problems. The forum is divided between networking products and voice/conferencing products with various threads for each product.
The CCNA certification is offered through Cisco's Networking Academy, which trains more than 600,000 technicians per year. As a result, relevant certifications are fairly common for computer technicians involved in many local repair businesses.Learn more about Customer Service