Charter Communications provides contact options for customers on its website, Charter.com, as of 2015. Contact options include phone, online virtual assistant and a local office locator tool.Continue Reading
To access Charter Communications' contact page, navigate to Charter.com and click Contact Us at the bottom of the page. Phone numbers, frequently asked questions and a link to launch the Virtual Assistant are displayed on the next page. The Virtual Assistant is a live chat service that connects customers to a customer support representative.
To find a local office for walk-in support, click Launch the Office Locator on the support page, then enter a ZIP code on the next page when prompted.Learn more about Customer Service