How Do You Contact Charter Communications Customer Service?


Quick Answer

Charter Communications residential customers can contact the company's customer service department by calling 1-888-438-2427, while Spectrum Business customers call 1-800-314-7195. Customers can also visit the company's website and click the Contact Us button at the top of the page to use the company's virtual assistant to answer common questions.

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Full Answer

To check the status of new orders or upgrades, customers can call 1-877-906-9121, and customers can also get help with orders by using the Online Order Help tab on the Contact Us page. This page also features a tool to help customers find local Charter Communications offices, and the FAQs on the sidebar of the page provide instant help with common phone, Internet, TV and billing problems.

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