How Do You Contact Bank of America Home Loans Customer Service?


Quick Answer

Contact Bank of America home loans customer service by phone, online chat, Twitter or in person. The home loans customer service department can be reached at 800-669-6607 for mortgage and refinancing matters, 800-934-5626 for home equity loans, and 866-863-5224 for reverse mortgages.

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Full Answer

Customers can also chat online with a customer service representative through the Chat Now icon on the bank's website or by sending a Twitter message to @BofA_Help. To meet with a mortgage or home loan specialist, customers may book an appointment online or by phone with the nearest Bank of America mortgage office or Bank of America banking center. Bank of America offers residential mortgage products, home equity loans, reverse mortgages and home refinancing.

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