Banco Provincial provides its clients with both a national and international customer service number. Customers calling domestically from within Venezuela should call 0500-508-7432, while those calling from outside the country should dial 0212-279-9255, as of July 2015.
Banco Provincial was founded in 1953 and has been providing Venezuelan clients with banking services for over 60 years. It became part of the Spanish banking company BBVA (Banco Bilbao Vizcaya Argentaria) in 1997 as part of BBVA's expansion into Latin America.
Banco Provincial has one of the largest distribution networks in Venezuela, with over 330 branches and more than 1,800 ATMs. It was named "Best Bank in Venezuela" in 2014 by LatinFinance, The Banker, Global Finance and Euromoney.